All orders are manufactured within 3-4 weeks.

We preferred sending by Colissimo, with reusable Hipli packaging.

Colissimo delivery times:

• France- 2 to 3 working days
• International - 3 to 4 working days

To learn more about our shipping policy, click here.

Our grape plant material is innovative. Beyond its low ecological impact, this material is very resistant.

The grape is a flexible material. It does not scratch, does not stain, does not require heavy maintenance and is weather resistant.

The vegan grape material resists rain and unforeseen weather.

For the grape material , it does not scratch, does not stain, and does not require waterproofing. If your bags and accessories collect dust, a cloth and a little water will be enough to make them look like new.

For the scratch , if lint gets caught on it, use a scratch brush.

A doubt, a question? Contact us: hello@viahero.fr

From the receipt of your order, a 2-year warranty is applied to all of our products.

Do you need after-sales service beyond this period? Contact us: hello@viahero.fr

To learn more about our guarantees, click here.

All models are made in France, in Limoges, in a workshop certified by Entreprise Adaptée.

In a reasoned production logic, the models are made to order.