All orders are manufactured within 3-4 weeks.

We preferred sending by Colissimo, with reusable Hipli packaging.

Colissimo delivery time:

• France- 2 to 3 working days
• International - 3 to 4 working days

To learn more about our shipping policy, click here.

Our grape plant material is innovative. Beyond its low ecological impact, this material is very resistant.

The grape is a flexible material. It does not scratch, does not stain, does not require heavy maintenance and is weather resistant.

The vegan grape material resists rain and unforeseen weather.

For the grape material , it does not scratch, does not stain, and does not require waterproofing. If your bags and accessories collect dust, a cloth and a little water will be enough to make them look like new.

For the scratch , if lint gets caught on it, use a scratch brush.

A question ? Contact us: hello@viahero.fr

We choose to offer eco-responsible, durable, practical and versatile creations to allow you to consume responsibly without having to think about it.

All our creations are made in France, in a workshop certified as an Adapted Company, which promotes the employment of people with disabilities.

The vegan material in grapes is a patented vegetable innovation, labeled GOTS, REACH and Vegan, and coming from Italy. The material is obtained by recovering waste from wine production, in a zero-waste policy.

We are committed to choosing our suppliers carefully and verifying their commitments. To discover our values, click here.

Returns are free for all our products, and easy thanks to our reusable Hipli packaging. If you wish to return your order to us, please contact us directly: hello@viahero.fr

To learn more about our return policy, click here.

From the receipt of your order, a 2-year warranty is applied to all of our products.

Do you need after-sales service beyond this period? Contact us: hello@viahero.fr

To learn more about our warranties, click here.

All of our products are customizable. You can personalize them directly in the product sheet, by adding your initials (3 characters maximum).

A desire ? A need ? Contact us: hello@viahero.fr

To use our contact form, click here.